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Privacy Policy

Effective Date: October 1, 2024

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At New You Physiotherapy Clinic, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.newyouphysio.co.uk, and interact with our services.

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1. Information We Collect

We collect the following personal information when you interact with our website:

  • Name

  • Email Address

  • Phone Number

  • Postal Address

This information is collected to help facilitate bookings and to provide you with the best possible physiotherapy services.

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2. How We Use Your Information

We use your personal information to:

  • Schedule appointments and provide services.

  • Communicate with you regarding appointments or services.

  • Respond to any inquiries or customer service requests.

  • Improve our services based on feedback and interactions.

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3. Analytics and Cookies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. We also use the following analytics tools:

  • Google Analytics: to collect information about how visitors use our website, including pages visited, time spent on pages, and browser details. This helps us improve our services and website performance.

  • Wix Analytics: Wix Studio’s built-in analytics to monitor site traffic and user behavior.

You can control cookies via your browser settings. You may also opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

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4. Data Sharing

We do not share your personal information with third parties for marketing or other purposes. Your data is kept confidential and used solely for the purposes described in this policy.

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5. Data Storage and Security

All personal information is stored securely through Wix.com, which complies with GDPR standards for data protection. Your data is protected by secure servers, and we take reasonable measures to safeguard it.

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6. User Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request the deletion of your data.

If you wish to exercise any of these rights, please contact us at info@newyouphysio.co.uk or call us at +44 7863 957608.

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7. Marketing Communications

We do not send marketing emails or newsletters unless specifically requested. If you receive any communication and wish to unsubscribe, you can do so at any time by contacting us at the email address above.

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8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

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9. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: info@newyouphysio.co.uk
Phone: +44 7863 957608

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